Support

We're happy to help.

The fastest way to reach us is email: feedback@playtenbo.com. Bug reports, feature ideas and questions are all welcome. If you're reporting a problem, it helps to include your device model, OS version, and what you were doing when it happened.

Is Tenbo free?

Yes. Hand scoring, the tenbo ledger and all house-rule settings are free, supported by ads. An optional one-time purchase, Tenbo Pro, removes ads and unlocks full match history and lifetime stats.

Is Tenbo Pro a subscription?

No. Tenbo Pro is a single one-time purchase — no recurring charges. And because it's tied to the whole table, only one player per table needs it.

How do I restore my purchase on a new device?

Open the paywall in the app and tap "Restore Purchases." As long as you're signed in to the same App Store or Google Play account you bought it with, your Tenbo Pro unlock will be restored.

Does Tenbo work offline?

Yes. Tenbo is designed for in-person play and works fully offline. There's no account or sign-in, and your games are stored on your device.

Where is my game data stored?

All of your games, statistics and settings are stored locally on your device. We don't operate servers that receive them. Uninstalling the app removes this data, so it can't be recovered afterward.

Which house rules does Tenbo support?

Tenbo covers a wide range of common Riichi variations — including kuitan, aka dora, kiriage mangan, kazoe, tobi, agari-yame, oka/uma, starting points and game length — so you can match the rules your table actually plays.

What languages are supported?

English and Japanese (日本語), with proper Riichi terminology in both.

How does the scoring work?

You build the winning hand by tapping tiles, and Tenbo evaluates the yaku, han and fu and computes the payments — including dealer/non-dealer splits, honba and riichi sticks. It's meant as an accurate aid; you always stay in control of the game.